User

Andreas Olofstam

Member since
Total activity 76
Last activity
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Followed by 0 users
Votes 0
Subscriptions 42

Activity overview

Latest activity by Andreas Olofstam

  • Andreas Olofstam created an article,

    How to run docker service in cloud / code example

    1. Login in  2. Access Cogwheel  3. Access user management  4. Hit the plus sign    XML Example <?xml version="1.0"?> <catalog> <book id="bk101"> <author>Gambardella, Matthew</author> ...

    • Andreas Olofstam
    • Updated
    • 2 followers
    • 1 comment
    • -1 votes
  • Andreas Olofstam commented,
    1. Community
    2. Feature Requests
    3. Tracking usage of seats

    Actually on the planning board, but only active users. But love the idea 

  • Andreas Olofstam created an article,

    How to best setup new clothing lines in Ystad

    1. Due to the limited space in Ystad - we have found the best way to setup new stores like so  For contact and support in Ystad make sure you intiate a chat first. Our Apps provide direct contact...

    • Andreas Olofstam
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Andreas Olofstam created an article,

    How to unlock Click and Collect Issues

    1. When click and collect is "locked" you need to revert the batch  2. Secure batch number 3. Unlock by Cogwheel - Locked orders  4. Update with stored order  Instruction here 

    • Andreas Olofstam
    • 1 follower
    • 0 comments
    • 0 votes
  • Andreas Olofstam created an article,

    Request support on Mac

    Go to form       

    • Andreas Olofstam
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Andreas Olofstam created an article,

    Encryption issue with latest MacOS

    Hi,  Due to new partions in the MacOs our encryption fails.  Make sure to due the following  1. Restart 2. hold CTRL + ALT in boot 3. Disable encryption

    • Andreas Olofstam
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Andreas Olofstam commented,
    1. Community
    2. Feature Requests
    3. Better push notification for order updates

    Thanks Jenny, we will defo take that into our planning boards :) 

  • Andreas Olofstam created an article,

    How do I resend a lost product in shipping

    In order to resend your EDI batches, please see here 

    • Andreas Olofstam
    • 1 follower
    • 0 comments
    • 0 votes
  • Andreas Olofstam created an article,

    How to file a claim

    Here is how you file a claim   

    • Andreas Olofstam
    • 1 follower
    • 0 comments
    • 0 votes
  • Andreas Olofstam created an article,

    How to create claims on missing orders

    If the order does not mach up when it arrives we need to start a trace  1. Please submit your Tracking ID/Confirmation ID  2. Submit this form or intiate a chat with claims department   

    • Andreas Olofstam
    • 1 follower
    • 0 comments
    • 0 votes